Email marketing is a fundamental pillar of your marketing strategy in Webmecanik Automation. Careful configuration ensures optimal deliverability and significantly improves your open and engagement rates. ✉️
Before you start creating your message, you need to determine the format that best suits your needs: an automated email (integrated into a campaign scenario or form) or a segment email (one-time or recurring send to a targeted list). 👉 To understand the differences between these two types, see our dedicated article: What is the difference between campaign and segment emails?
Step 1: Start creating the email
- Go to the left sidebar menu and click Channels > Emails.
- Click the New + button in the upper-right corner of the screen.
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Choose the desired email type:
- Segment email: Ideal for newsletters or one-time communications to specific lists.
- Automated email: Intended to be triggered automatically by actions in your campaigns or through form submissions.
Step 2: Configure general settings
The right sidebar contains the essential settings for distributing and tracking your email: ⚙️
- Subject: The subject displayed directly in your recipients' inboxes. You can use the Suggest a subject with AI button to optimize your wording and make it more compelling.
- Internal name: The administrative name that identifies this email in your Webmecanik Automation interface (not visible to contacts).
- Preheader text: The header or subtitle displayed immediately after the subject in most email clients, ideal for encouraging opens.
- Contact segment (specific to segment emails): The contact segment or segments targeted by the distribution.
- Exclude segment: The segments whose contacts should automatically be excluded from the send, even if they are included in the targeted segment.
- Category: Used to classify and organize your campaigns within your instance.
- Language & Translation: Set the language of the message or link it to a parent version if it is a language variant.
- Publication status: An email must be set to Published: Yes to be sent or activated in a campaign.
- Published on / Unpublished on: Lets you define a strict distribution period (the general "Published" option must remain set to "Yes").
- Unsubscribe form & Preference Center: Associate a specific form or redirect contacts to your preference center so they can manage their subscriptions.
- UTM parameters: Enter your tracking tags (campaign, source, medium) to automatically tag all hyperlinks in the content.
Step 3: Choose the design mode and secure your work
In the main Theme tab, determine how you want to design your email:
- Pre-designed or custom themes: Browse the templates available in your instance and click Select under the model of your choice. To save time when creating content, you can also create your own theme from an existing email. 🎨
- Code Mode: To import or directly develop a custom HTML/CSS structure. 💻
💾 How autosave works
The editor includes a background autosave system to prevent data loss if the browser is accidentally closed:
- Required trigger: For autosave to start, the email must first be saved manually. Enter at least the subject, internal name (and a segment, if applicable), then click Save.
- Restore: If your page is closed unexpectedly, reopen the email from the list and select Unsaved version detected in the dialog box to recover your recent changes.
- Warning: Using the "Cancel" button abandons changes made since the last save.
Once your configuration is ready, click the Builder button at the top of the page to open the visual builder.
Step 4: Design the message in the Email Builder
The creation interface is organized around two areas: tool libraries on the left (Components, Styles, Options) and the central drag-and-drop editing area (drag & drop). 🎨
💡 Need to master the builder in detail?Find a complete step-by-step learning path in Webmecanik Academy in the dedicated course: “The software's main features of Webmecanik Automation”.
1. General options (Options tab)
Configure the overall template structure before adding your content:
- Width: Adjust the total width of the email body (a setting between 580 px and 600 px is recommended for universal rendering).
- Background color: Set the email's background color.
- Link color: Apply a color consistent with your brand guidelines to all text hyperlinks.
- Font family: Determine the default typography applied to your text blocks.
2. Adding components and columns (Components tab)
Drag and drop the blocks from the left column onto the central canvas:
- Structure: Choose between 1-column, 2-column, or 3-column layouts to divide your sections.
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Basic blocks:
- Text: Write content with a complete formatting bar (bold, italics, bullets, links, colors).
- Image: Add hosted or uploaded visuals, define dimensions, and add alternative text (alt text).
- Button: Customizable call to action (links, margins, rounded corners).
- Divider & Spacer: Manage spacing and give content room to breathe.
- Social: Integrate links to your social networks.
- Code & Video: Add specific HTML snippets or dynamic video thumbnails.
3. Advanced customization (Styles tab)
Select any block or section to open its style settings:
- Typography & margins: Precisely adjust the font size, weight, line height, letter spacing, and internal margins (padding) at the top, right, bottom, and left.
- “Default for future...” button: Save the style of a block (e.g., a specific heading or button) to apply it by default to all future similar blocks.
- Section styles: By clicking the outer frame of a section, set a global background color or borders, or adjust the proportion occupied by each column.
4. Dynamic customization and productivity
- Contact merge fields: Dynamically personalize your content using tags such as
{contactfield=alias}(e.g.,{contactfield=firstname}) or select the desired attributes directly from the Variables drop-down menu in the text editor. - Content variants: Show or hide certain blocks according to specific audience criteria within the same email using dynamic content.
- Block management: Use the contextual action icons above each block or section to duplicate, rearrange, or delete a component.
- Undo / Redo: The arrow icons in the upper-left corner let you instantly undo an action if you make a mistake.
- Responsive preview: The icons in the top bar let you check how your layout appears on Desktop, Tablet, and Mobile. 📱
Once you have finished designing the email, click Next or Close to return to the email's main record.
Step 5: Customize advanced sending settings
The Advanced tab (next to the Theme tab) lets you override the global senders configured in your instance's general settings:
- Sender: The sender name visible to your recipients (e.g., Webmecanik First Name).
- From address: The email address used to send the message. ⚠️ Important: The domain name of this address must have been validated and authenticated (SPF, DKIM, DMARC) in your Webmecanik Automation instance. Any send from an uncertified domain will be blocked. To validate a new sending domain, submit your request to
support@webmecanik.com. - Reply-to address: The address where direct replies from your contacts will be received.
If you leave these fields blank, your account's default email settings will be applied automatically.
Use the owner as the sender 👤
This option makes your communications more personal by sending your messages directly in the name of the recipient's assigned representative.
By switching the toggle to Yes, the name and email address of the owner assigned to the contact record will automatically be used as the sender of the message.
- Default behavior: If no owner is entered on a contact's record, the system automatically applies the standard sender configured for the email or by default for the instance.
- Local override: Activating this setting takes precedence over the instance's general configuration ("Global sender") only for this specific email. ⚠️
- Deliverability: Make sure that each owner's email address uses a domain name previously authenticated and validated in your Webmecanik Automation instance to ensure your messages are received successfully. ✉️
Next step: Schedule your email distribution 🚀
Your message is now fully written, tested, and ready to go ! All that's left is to orchestrate its delivery to your recipients. Whether you choose to schedule it manually for a key date or prefer to rely on artificial intelligence to deliver the message at the optimal time for each contact, discover the step-by-step process in our dedicated guide:
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