Support Team

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  • Create an agency account

    Create an account Introduction The creation of a myWebmecanik account is free! Get started now to get a glimpse of the advantages of having one! Opening Your MyWebmecanik Account Go to my.webmecan...

  • Create an enterprise account

    Introduction The creation of a myWebmecanik account is free! Get started now to get a glimpse of the advantages of having one! Opening Your MyWebmecanik Account Go to my.webmecanik.com/register En...

  • How to display contacts who visited a page of my website ?

    Webmecanik Automation allows you to create segments based on certains behavioral criteria such as pages visited. To do so : Segment > New > Filter Choose the filter "URL visited" For exact URL > u...

  • Why the unsubscribe link does not work ?

    I click on my link on the preview screen of the email. Automation tags like unsubscribe tag are made with false content when you preview an email. The unsbuscribe link is not real but will be gener...

  • How do I set up Automation emailing? (TXT, DKIM, SPF)

    How do I set up Automation emailing? Adding the Mailjet records After deploying your new Webmecanik Automation instance on myWebmecanik, you will find on your instance's details page the following ...

  • How to do an advanced search ?

    By default, Webmecanik Automation searches objects whose names begins with the search term. To search objects whose name contains the search term, simply prefix your search by a % Search operators ...

  • How to get the URL of my account on my own domain name?

    It is possible to set a specific configuration of the Webmecanik server and your own domain name to display the URL of your Webmecanik Automation account and landing pages on a subdomain that you o...

  • How to display contacts based on points ?

    Webmecanik Automation allows you to create segment based on certain criterias such as points. To do so : Segment > New > Filter Choose the filter "Points" For the points, indicate a number and cho...

  • How do I set up Text Messages?

    Setting up a Twilio account Setting up a SMS-enabled number Making sure your contacts' phone numbers are correctly formatted.

  • Why does my report show to few entries?

    Why does my report show to few entries? Most reports will have a date filter which will allow you to choose which period of time you wish to report on. By default, this period is set to be the last...