SMS have a character limit that is 160 characters. When sending SMS above this limit it will be counted as 2 SMS.
Sometimes we put link into our SMS. Links are often big so it could be interesting to use a URL shortener to reduce the lenght.
To do so there is an option available in Automation.
- Go to the settings
- Stay in the "System settings" tab and scroll down to the "Miscellaneous Settings" section.
- In this section there a field named "URL shortener"
To use this, you need to have a bit.ly account.
The full URL (including access key) to your url shortener that, when queried, returns a plain text shortened url. For bit.ly users, use `https://api-ssl.bitly.com/v3/shorten?access_token=[ACCESS_TOKEN]&format=txt&longUrl=`replacing [ACCESS_TOKEN] with your bit.ly access token.